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Phone 01245 910 999
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Secure Card Authorisation

Pre-authorise your card below before we start the session, your card is only charged after the work is done. I never see or store your card number.

My rate is £24 per half hour (including VAT). You’re billed later only for the time actually used, rounded up to the nearest half-hour.

How Payment Works

1

Card check (no payment taken)

Stripe, the payment processor places a temporary hold for up to four half‑hour slots (£96 total). No money leaves your account after authorising at this stage.

Pre-Authorise Support Payment

Remote Tech Support – Card Hold

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2

Job Completion (payment)

When we finish and only if your issue is resolved, I’ll then collect the correct amount (£24, £48, £72 or £96), any unused balance is released straight away.


FAQs

If payment is not captured or cancelled – up to 7 days (bank rules).

No. It’s a pre‑authorisation. If we don’t go ahead, the hold disappears automatically (your bank may show it as “pending” for a day or two).

Payments are handled by Stripe – a UK‑regulated, PCI‑certified provider used by millions of businesses worldwide. I never see or store your complete card number.

I can accept a bank transfer, I’ll provide a convenient QR Code that prefills all the bank payment info for you. Paypal not currently accepted.

Yes, once the job is complete, I can provide you with a VAT invoice.

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Easy IT Support is a trading name of Exahertz LTD
Registered in England & Wales No: 10543697
VAT No: GB 315537118

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  • Home
  • About
  • Computer Repair Chelmsford
  • Remote Support
  • Contact
  • More
    • Laptop Screen Repair Chelmsford
    • Payment
    • Tech Tips